Privacy

This site is a product catalog. It has no accounts, no shopping cart, and no checkout. The only information we receive from you is what you type into one of the two forms and send to us.

What the forms collect

The message form on the Contact page collects your name, your email address, your phone number if you choose to give one, and the text of your message.

The order form on the Custom-Molded IEMs page collects the model, faceplate, and cable options you select, your name, your email address, your phone number if you choose to give one, and any comments you add.

Both forms deliver to our own email inbox at info@mynainears.com. Nothing you submit is published, sold, or shared for advertising.

How we use it

We use what you send to answer your question, quote your order, and follow up about it. That is the whole purpose. If you ask about a custom order, the information you give us may be used to prepare that order and to coordinate with the audiologist or lab involved in taking your ear impressions.

Who else handles it

Three services sit between you and our inbox.

Cloudflare hosts this site and delivers every page you load. As part of that, Cloudflare processes standard request information such as your IP address, and may set cookies necessary for security and abuse prevention.

Cloudflare Turnstile screens form submissions to keep automated spam out. It checks the submission rather than profiling you, and it is used only on the two forms.

Resend transmits the form submission to our inbox as an email message. Your submission passes through their systems in the course of delivery.

Each of these is a service provider acting on our behalf. We do not use advertising networks, and this site runs no analytics or tracking scripts.

How long we keep it

Form submissions arrive as email and stay in our inbox for as long as we need them to answer you and to keep a record of an order. You can ask us to delete your message and we will.

Asking about your information

Write to info@mynainears.com or call 1-833-438-6962 to ask what we hold about you, to correct it, or to have it deleted. We will need enough detail to find the message you are asking about.

Children

This site is intended for professional and adult buyers. We do not knowingly collect information from children.

Changes

If what we collect or who processes it changes, this page changes with it.

Last updated August 19, 2026.