2. Place Your Order
Add your selected Myna model to the cart and place your order. You will receive a confirmation email with your order number and additional details.
3. Schedule an Ear Impressions Appointment
Each pair of Myna IEMs requires physical impressions of your ears to guarantee a precise fit. Use our map of recommended licensed audiologists to schedule an appointment for ear impressions in your area.
Impressions will cost between $50 – $100 depending on your audiologist. This cost must be paid directly to your audiologist and is not covered by Myna.
4. Pre-Approve Your Ear Impressions
Take photos of your completed ear impressions as instructed in the Myna Ear Impressions Guide.
Email the photos to email@example.com for pre-approval with your name and order number. Our technicians will reply within 2-3 business days to pre-approve your impressions for shipment.
5. Ship Your Ear Impressions
Securely pack your pre-approved ear impressions and ship them to the Myna lab:
Attn: MYNA IEM Lab
220 Great Circle Rd #116
Nashville, TN 37228
Include your name and order number for accurate processing. We recommend choosing a shipping method that provides a tracking number.
Ear impression shipping costs and any applicable import taxes and customs fees are not covered by Myna. Myna is not responsible for lost or stolen ear impression shipments.
After we receive your impressions at our lab, your Myna custom-molded in-ear monitors will be shipped to you within 2-4 weeks.
If you have any questions about your order status, contact us or give us a call at 1-833-GET-MYNA (1-833-438-6962).